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Frequently Asked Questions

Have questions about the process? We have answers! If you don't find your question below, please contact us.

Do you take insurance?

 

I am currently credentialed with NC Medicaid AND BlueCrossBlueShield NC.

What if you don't accept my insurance?

 

I do accept private pay and will provide you with a Super Bill that you may submit to your insurance company for possible reimbursement.

With what ages to do you work?

 

I do accept private pay and will provide you with a Super Bill that you may submit to your insurance company for possible reimbursement.

Do you work with individuals over 21 years of age?

 

I do accept private pay and will provide you with a Super Bill that you may submit to your insurance company for possible reimbursement.

Where do you provide services?

 

I work with individuals in their homes or at an agreed upon meeting place. I also work with individuals through teletherapy. I provide caregiver coaching and training and prefer to engage caregivers in my sessions. This is crucial for teletherapy to be successful.

Do you take insurance?

 

I am currently credentialed with NC Medicaid and BlueCrossBlueShield NC.

What if you don't accept my insurance?

 

We accept private pay and will provide you with a Super Bill that you may submit to your insurance company for possible reimbursement.

With what ages do you work?

 

We have worked with individuals as young as 16 months of age. We currently work with individuals up to 21 years of age.

Do you work with individuals over 21 years of age?

 

At this time, we are unable to accept insurance for this population. Please reach out if you'd like to discuss what's possible.

Where do you provide services?

 

We work with individuals in their homes or at an agreed upon meeting place. We also work with individuals through teletherapy. We provide caregiver coaching and training and prefer to engage caregivers in our sessions. This is crucial for teletherapy to be successful.

What certifications do you hold?

 

Adrienne holds a Certificate of Clinical Competence in speech-language pathology from the American Speech Language-Hearing Association (ASHA). She is also currently licensed to practice speech pathology in North Carolina and South Carolina.

Do you provide any caregiver or “team” training?

 

Yes! If an individual receives a new AAC device, we want to make sure all members of the family and team are trained and comfortable using the device and supporting communication. This is often done during scheduled therapy sessions with family and caregivers. For school staff and other workers/caregivers who are part of the individual’s life, we aim to find time with them even if outside of the scheduled therapy sessions given the importance of this training.

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